To sign up for an account, click here. Creating an account allows you to add and delete items from your cart, make purchases, create a wishlist, and receive email updates FIRST on the latest happenings, discounts, sales at Claire Inc. You only need to register if you are making a purchase. By registering you are initiating an account that only you may access. If you wish to receive our newsletter without registering simply click the + on the left of this page or email the subject “NEWSLETTER” to firstname.lastname@example.org
We currently accept credit card and Paypal payments. We do not accept money orders, personal cheques or direct bank transfers. Due to the nature of paypal payments items will be sent to your default paypal address. If you wish your item to be sent to a different address please update this in paypal before completing your order. All prices are listed and charged in Australian dollars (AUD). These are GST inclusive within Australia. Exchange rates paid will be determined by your bank/payment provider/paypal. For queries relating to current exchange rates we recommend the currency converter at: www.xe.com
SECURITY & PRIVACY
Claire Inc is committed to protecting your privacy. Any personal information given will be protected and will not be disclosed to any third parties. We may use your contact information to contact you direct regarding promotions or sales. If you wish to not be contacted in this way simply email us via the contact us section of the website. Claire Inc will secure your personal information with up to date firewall and encryption techniques during the ordering process. Added online security to protect your information from unauthorised use is provided by SSL (Secure Sockets Layer) encryption. A SSL is a protocol that encrypts your information into codes so that it is kept secure while being transferred via the internet.
Within Australia we ship via express post for security which has an online tracking facility. Please email us if you require your tracking number once your order has been despatched.
Express Post fees:
Express post (under 500g) – $14
Express Post (over 500g) – $18
Express Post (3kg – 5kg) – $25
* Delivery Time Express Post – next business day from day of despatch
Unfortunately on the odd occasion Australia Post packages have been known to go astray which is why we only send via tracked delivery methods. If you prefer registered post or signature on delivery we can provide this service upon email request. Costs will be the same as the express service. We despatch items in two runs twice a week. Please do not request regular mail. We cannot be held responsible for items lost or stolen from the postal service once posted.
We currently ship worldwide. There are two shipping options:
1. Pack and Track International – airmail with limited online tracking
2. Express Courier International (EMS) – express, fully tracked service
Please note online tracking is limited with Pack and Track so please select the EMS for full online tracking. EMS is our preferred method of service
Pack & Track International fees:
Flat Rate Airmail 6-15 business days (under 500g) – $25
Flat Rate Airmail 6-15 business days (over 500g) – $45
* Delivery Time Pack & Track International = 6 – 14 business days (depending on destination/customs)
Express Post Courier International fees:
Express Courier 3-6 business days (under 500g) – $65
Express Courier 3-6 business days (over 500g) – $88
* Delivery Times Express Courier Internationl = 2 – 6 business days (depending on destination)
Unfortunately on the odd occasion packages do go astray which is why we recommend the fully tracked EMS option. We cannot be held responsible for items lost or stolen from the postal service once posted.
Claire Inc cannot anticipate taxes applied by overseas Customs offices. Any additional taxes, fees, tariffs, import duties and surcharges levied by destination countries are the responsibility of the customer. Claire Inc cannot determine the amount, if any, that will be charged so please check with Customs in your country to ascertain any additional charges prior to purchase. This is a legal requirement out of our control. If you refuse to pay the customs of your country it will be returned to us at our expense and we will be required to charge you return fees from the refund of the original purchase price.
GIFT CARDS/GIFT WRAPPING
We gift wrap all our items as there’s nothing better than a pressie in the post. Gift cards are available for the amount of your choice. Simply email us HERE